Nicola Crush

Nicola Crush

Client Onboarding Assistant

01892 578262
[email protected]

Nicola is a Client Onboarding Assistant in the Wills & Probate team at Thomas Mansfield Solicitors.

Nicola plays a key part in supporting the firm’s solicitors with the onboarding of clients. Her role involves liaising with clients, organising client files, ensuring compliance checks are undertaken and carrying out other administrative duties.

Nicola prides herself on her organisational skills and attention to detail, and is passionate about creating a positive client experience.

Nicola is also responsible for overseeing the smooth operation of the Tunbridge Wells office, ensuring that logistical and administrative needs are met efficiently.

Client testimonials

They are great!
Client, UK
A massive thank you to Beth Downes and the team for all your communication with our family regarding the distribution of our late mother and grandmother’s estate after such a long process. Your customer service is excellent.
The Late Joan Ridgers Family
Such a helpful and professional company, I have used them to help with several legal matter and would confidently recommend them.
Client, UK
Considered sensible and incredibly helpful advice from a very professional firm. Highly recommend.
Client, Kent
Very friendly and helpful. Communication was excellent. Would definitely recommend.
Client, UK
Excellent service from Thomas Mansfield. Our questions were answered in a speedy and efficient manner. An efficient service was provided tailored to our exact needs. We would recommend them to others and certainly use them again in the future.
Client, UK
The whole process could not have been easier. When I first contacted Thomas Mansfield it was suggested that it was all done on the phone or zoom. Most professional. In all an excellent experience.
Client, Kent
Will consultation, with outstanding results. Very objective and effective. We would definitely recommend the services to our friends.
Client, UK
Excellent professional advice and service to help us draft and complete mirror wills. Fine attention to detail.
Client, London
I found the company very helpful and easy to deal with and have no complaints as to the sound and practical advice offered.
Client, UK
Very happy with the whole process from start to finish for getting Probate completed. Great support and no extra hidden costs.
Client, UK
Excellent professional service. Would highly recommend.
Client, UK
I would highly recommend this company as they really do care about their clients and work hard at trying to achieve what they are instructed to do.
Client, UK
Excellent service and extremely fast turnaround as I was only in town for a week. Would not hesitate to recommend this firm. They went out of their way to accommodate my requests. Fantastic job!
Client, London
Kathryn was lovely, really helpful and supportive. I would not hesitate to recommend her for a will writing service. She discussed my wants and needs and explained the process throughout.
Client, UK
Emma Howlett and her team showed such kindness to me at such a difficult time. I am very happy with the way they handled matters relating to both Wills and probate.
Client, UK
The customer service was outstanding, and the legal representation was above what I was expecting  I was so pleased with the service I received from Thomas Mansfield Solicitors. They went above and beyond to help me…achieve a qualitative outcome for my mother’s estate.
Client, UK
Professional and understandable advice delivered in a friendly and helpful way. Would definitely use again and recommend.
Client, UK
Very friendly and very good attention to detail. We could not fault the service given by Emma Howlett.
Client, UK
They were prompt and efficient in dealing with my request. Most importantly, due to the nature of the service they were providing (due to a bereavement), they were kind, respectful & compassionate in their correspondence with me. Would not hesitate to recommend.
Client, Kent